IIS crashing when user logs in via RDP?

Giganews Newsgroups
Subject: IIS crashing when user logs in via RDP?
Posted by:  Mason G. Zhwiti (mason.g.zhwi…@gmail.com)
Date: Tue, 17 Jul 2007

Hello everyone,

I've been the only one managing our servers via RDP at the office, for
the longest time. Recently we added a new guy to help me, and we set
him up with an Active Directory domain account, similar to mine.

When he logs into the servers, he regularly (but not always) receives
a popup error indicating that w3wp.exe has crashed. It has "Send" and
"Don't Send" buttons on it to report the error. If he clicks "Don't
Send," it will continuously crash and popup a new error. If he clicks
"Send," it just crashes that one time and then stops! Has anyone ever
seen w3wp.exe crash regularly on RDP login? And why on Earth would
"Don't Send" cause it to continuously crash until we Send the report?
Any ideas?

Here are the errors that show up at this time in event log:

Date/Time: 7/17/2007 8:31:27 AM
Log Type: Application
Source: Application Error
Type Of Event: Information
Category: None
EventID: 1004
Account: None
Computer: OURSERVER
Description: Reporting queued error: faulting application w3wp.exe,
version 6.0.3790.1830, faulting module ntdll.dll, version
5.2.3790.1830, fault address 0x000327f9.

Date/Time: 7/17/2007 8:32:07 AM
Log Type: Application
Source: Application Error
Type Of Event: Information
Category: None
EventID: 1004
Account: None
Computer: OURSERVER
Description: Reporting queued error: faulting application w3wp.exe,
version 6.0.3790.1830, faulting module ntdll.dll, version
5.2.3790.1830, fault address 0x000327f9.

Date/Time: 7/17/2007 8:33:03 AM
Log Type: Application
Source: Application Error
Type Of Event: Error
Category: None
EventID: 1001
Account: None
Computer: OURSERVER
Description: Fault bucket 184707617.

Thanks!

MGZ

Replies