Smart Card Logon Error Event ID 5

Giganews Newsgroups
Subject: Smart Card Logon Error Event ID 5
Posted by:  +Brian (+Bri…@discussions.microsoft.com)
Date: Thu, 12 Oct 2006

My Windows XP (SP2) w/auto-Windows Update enabled has been set up for Smart
Card Logon in active directory (AD) since late May of this year.  Everything
worked fine until sometime in early July it stopped working with the
following error message:

Event ID:  5  Source:  Smart Card Logon
An error occurred while retrieving a digital certificate from the inserted
smart card. The system cannot find the file specified.

I can use my card on this same computer to sign/encrypt email in Outlook
2003 and can logon to web servers which are enabled for smart card logon.  I
can logon to AD from other computers (with smart card readers) on my network
but not my own.

How do I fix this problem without reloading the software on the computer?

Thanks.

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