|Posted by:||Daniel Kaliel (DanielKali…@discussions.microsoft.com)|
|Date:||Mon, 25 Aug 2008|
So, about two weeks ago a user open a "gift card" email and installed a
trojan. It was detected and cleaned. However, and maybe it is unrelated,
but every morning when staff arrive to work every computer is frozen. Either
the screen saver is on but moving a mouse or touching a button only displays
the background image or all you see is a copy of their desktop with files and
folders. However there is no start bar, clicking ctrl-alt-delete does
nothing. We have waited hours for some machines to shows signs of life to no
avail. The only way to get them to come back is a hard boot, and even then
it can take 3 or 4 of them before it comes back to life.
I am stumped and don't even know what tests to run anymore.
Any / All help is appreciated.
One other interesting note, I did remove one workstation from the DFS
redirect of their folders and it appears that they no longer lock up. I have
scanned the servers, and they appear clean and there are no errors in the
event logs on the DFS servers. I am posting this in the DFS discussion group
Please help. Thank you.