Worried

Giganews Newsgroups
Subject: Worried
Posted by:  Daniel Kaliel (DanielKali…@discussions.microsoft.com)
Date: Mon, 25 Aug 2008

So, about two weeks ago a user open a "gift card" email and installed a
trojan.  It was detected and cleaned.  However, and maybe it is unrelated,
but every morning when staff arrive to work every computer is frozen.  Either
the screen saver is on but moving a mouse or touching a button only displays
the background image or all you see is a copy of their desktop with files and
folders.  However there is no start bar, clicking ctrl-alt-delete does
nothing.  We have waited hours for some machines to shows signs of life to no
avail.  The only way to get them to come back is a hard boot, and even then
it can take 3 or 4 of them before it comes back to life.

I am stumped and don't even know what tests to run anymore.

Any / All help is appreciated.

One other interesting note, I did remove one workstation from the DFS
redirect of their folders and it appears that they no longer lock up.  I have
scanned the servers, and they appear clean and there are no errors in the
event logs on the DFS servers.  I am posting this in the DFS discussion group
as well.

Please help.  Thank you.

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