Event 7011 stops server from rebooting

Giganews Newsgroups
Subject: Event 7011 stops server from rebooting
Posted by:  Randy (Ran…@discussions.microsoft.com)
Date: Fri, 10 Apr 2009


I have a Windows 2003 Server, SP2 with the latest MS critical updates that
has been in production for several years. Last month it started generating
Event 7011 messages. I went to power cycle the server (start | shutdown) and
the server just hung and it would not power cycle - I needed to hit the power
button. Two days go buy and Event 7011 start showing up again. Again, I
attempted to power cycle the server and it hung.

It appears that after a reboot it takes about 2 or 3 days for the Event 7011
messages to start being generating and then when I try to power cycle it
requires me to hit the power button instead of gracefully doing a shutdown.
TechNet indicates that this is message is generated when a service hits a
timeout period and it recommends to increase the time out period. But my
problem is not a service timing out, it's the server hanging after these
messages start showing up in the Event log.

Any help would be appreciated!